REPORT ON IPPIS CAPACITY BUILDING COURSE FOR DESK OFFICERSHELD BETWEEN MONDAY 22nd & WEDNESDAY 24th FEBRUARY,2016 AT UNITY HALL, HAMDALA HOTEL, KADUNA

A. INTRODUCTION
The Office of the Accountant General of the Federation in its concerted efforts to improve on the operation of the Integrated Payroll and Personnel Information System (IPPIS) organized a three day Capacity Building Course for all IPPIS Desk Officers in six zonal Centers to deepen their knowledge on the operation of IPPIS with a view to attain the preset goals and objectives of the Scheme, consolidate on the gains achieved so far and improve the entire system.
Major Academy Ltd was commissioned by the OAGF along with five other Consultants to conduct this training program. We were assigned to handle the North Central Zone with Kaduna as the Centre. One hundred participants were assigned to us from different MDAs, their full names and contact details are attached to this report.

B. MAJOR OBJECTIVES OF THE COURSE
i. To improve the capacity of IPPIS Desk Officers so that they can operate the system more efficiently with minimum difficulties. If there are any peculiar problems they will have the synergy to resolve them.
ii. To ease the workload on the IPPIS Secretariat by reducing time and energy spent solving recurring problems encountered by Desk Officers.
iii. To launch the IPPIS project to higher levels of efficiency and effectiveness as more MDAs join the system.
iv. To prepare the IPPIS for further innovations and enhancements that will bring about greater savings and transparency in governance.

C. OPENING CEREMONY
The course started with an impressive Opening Ceremony at which the Accountant-General of the Federation Alhaji Ahmed Idris was ably represented by the Director of IPPIS, Alhaji Ibrahim Yusuf. In attendance were all the participants, the facilitators and the Management of Hamdala Hotel, Kaduna, the venue of the Training Programme.

The Accountant-General in his opening speech gave the historical background of the Scheme (IPPIS) its objectives and the gains achieved so far. He implored all the participants to pay attention and learn as much as possible so that they will be able to carry out basic task on the System from the comfort of their Offices without any recourse to OAGF IPPIS Secretariat.
He expressed optimism that at the end of the programme the IPPIS Role Players will become more effective and efficient. He informed further that by the end of March, 2016 all other MDAs drawing Personnel Cost from the Consolidated Revenue Fund (CRV) will come on board; therefore there is a very strong need to improve on the system and its operators in other to meet this target.
He thanked the government of President MuhammaduBuhari for all the support it is extending to the IPPIS project and its war against corruption and wastages.

In his contribution, the Managing Director of Major Academy Ltd, the Consultants that facilitated the programme, thanked the OAGF for the unique opportunity extended to her to provide such important service. He assured that highly qualified and dedicated resource persons have been deployed and relevant instructional materials and internet bandwidth have been mobilized. He further stated that at the end of the course an assessment examination will be conducted to evaluate all the participants.

Alhaji Ibrahim Yusuf the Director IPPIS answered so many questions from the participants, many of which indicated their enthusiasm to learn and their commitment to the success of the IPPIS project. He highlighted that quite a number of operational problems in implementing the project are being gradually solved and large savings have been reported especially in the last two years.

This event was covered by the News Agency of Nigeria and reported correctly in many National dailies including the Leadership Newspaper of 23rd February, 2016 on page 32.

D. PAPERS PRESENTED
1. Internal Auditing and Report Generation in IPPIS
2. IPPIS Application Familiarization Training 1
3. IPPIS Human Resources Activities Training 1
4. IPPIS Payroll Activities Training 1
5. OAGF Health Talk – Coping with Stress and Trauma

All the participants received a course package which included the papers presented, writing materials and a carriage souvenir. They also received all the papers presented in hard and soft copies. At the end of the program they were all awarded with certificates of attendance duly signed by Major Academy Ltd the consultants and the Director IPPIS.

E. RESOURCE PERSONS AND FACILITATORS
1. Mr.Oje N. A
2. Mr. Alawode Richard
3. Mr. Liman M Jamo
4. Mr. Bello Abdulrazak
5. Mr. Godwin Abu
6. Dr. Muhammad Bello – Consultant Physician Ahmadu Bello University.
7. Dr. Bashir Isyaku
8. Mr. Joseph Hendrix Harrison
9. Muzzammil Muhammad B.
10. TassallahAminaAbdullahi
11. Shafa’atu Ibrahim

F. PROBLEMS ENCOUNTERED
The major problem encountered was network connectivity caused by large number of users and topographical locations. We had to combine so many networks and expanded bandwidth to cope. In addition, we had to deploy Network engineers from the three major service providers (MTN, Etisalat&Glo) to be on standby at the venue throughout the period of training.
Furthermore, many of the participants individually acquired their own data modems to complement the provided network.

G. APPRECIATIONS AND COMMENDATIONS
Major Academy wishes to express its profound appreciations to the Accountant-General of the Federation and the Director IPPIS for the confidence reposed in us to conduct this course. We also wish to sincerely appreciate the facilitators and coordinators especially those who represented the AGF under the leadership of Mr. N. AOje. They did very well in guiding the participants and helping them to fully understand their functions very well.

We shall be grateful if the AGF extends appreciation to these wonderful Officers for their immense contribution to the success of the programme.We are pleased to also report that all the participants contributed to the discussions with keen interests. There were no cases of indiscipline or absenteeism; we also encouraged team spirit among them.

H. RECOMMENDATIONS
Major Academy Ltd circulated a feedback form to all the participants and it extracted among others some of these recommendations;
1. A follow up course should be carried out every year to make sure that the participants keep implementing what they learnt.
2. The consultants should be engaged to carry out a monitoring and evaluation function across selected participants to ensure that they put into practice what they learnt.
3. All desk officers assigned to MDAs newly or where the MDAs are newly being enrolled into the scheme should be given proper induction course similar to this one.
4. All Senior Officers supervising the respective desk officers should also be trained on how to supervise the desk officers effectively.
5. Civil servants nationwide should be enlightened on the benefits and modalities of operating the payroll under the IPPIS. This will minimize mistakes and misrepresentations in capturing employee data.
6. We wish to also recommend that a copy of this report and recommendations along with the examination results should be shared with the chief executive officers of the MDAs whose staff were in attendance.

J. EXTRACTS FROM THE FEEDBACK OF THE PARTICIPANTS

 “The training course has been very interesting and has really built capacity. Thank you.”

 “Please kindly tell your Management of IPPIS to improve on their network services platform, The service is very poor both within and outside IPPIS office.”
 “IPPIS should emulate REMITA / GIFMIS with good and reliable service platform. Please note”
 “I really appreciate the way how the workshop was organized but the only thing is to improve in terms of network. Thanks”
 “I have attended all the trainings/workshops organized by IPPIS Secretariat for IPPIS Role Player but this training is the most organized and practical.”
 “Some wanted more time for them to carry out their assignments on the system.”
 “Configuration of the participants laptops to be done in time to avoid distraction”
 “Facilitators are friendly and very interactive”

K STRESS SELF-CHECK ANALYSIS
Dr. Muhammad Bello guided the participants on stress avoidance and healthy living. At the end of his presentation, every participant was subjected to a stress meter which revealed that;
a. Lack of the capacity and knowledge to do the work was the major source of stress for the IPPIS Desk Officers; training like this is therefore very timely.
b. Poor and erratic network connectivity was responsible for creating a lot of pressure on these officers. They were relying on public sources for network connectivity.

Dr. Bashir Isyaku
Managing Director
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